Technology for supporting development of businesses to solve social issuesCo-Creation Guidbook for Solving Social IssuesNTT Social Informatics Laboratories

We have formalized the practical process for social businesses with the aim of helping companies to develop their businesses to solve social issues. In addition, we have compiled our knowledge into a technical document as “Co-Creation Guidbook for Solving Social Issues”.
This Guidebook is aiming to make NTT personnel to become capable of implementing social design, and develop human resources who are capable of it, through formalize social design processes as a social design methodology for solving social issues.

Development of social businesses is required in terms of societal demands and opportunities for business development. NTT Group companies (Sales division for public sector, New Business Development Division, etc.) are searching for new business opportunities as social businesses based on recognition of importance of the businesses．
Social design methodology for "co-creation" between companies and local communities are required to solve complex social issues and develop social businesses. By using the methodology, we could expect to develop ICT businesses and consulting businesses for regional revitalization to solve social issues, and we also could expect to improve of operating effectiveness of the activities.

• Development of ICT businesses for solving social issues
• Business expansion for consulting businesses of regional revitalization and ICT businesses in local communities.
• Implementation of social design by NTT personnel, and development of human resources who are capable of the social design.

• Support developing ICT businesses for solving social issues by NTT group companies..
• Support regional revitalization activities through solving social issues of municipalities, companies and organizations by NTT group companies.

NTT Social Informatics Laboratories - Well-being Research Project