President and CEO
Representative Member of the Board
NTT Corporation
Akira Shimada
Drawing from the keynote speech delivered by Akira Shimada, President and CEO of NTT, on November 25, 2024, this article highlights NTT's ongoing R&D efforts aimed at addressing social challenges through the Industry AI Cloud.
The emergence of generative AI has accelerated the
adoption of artificial intelligence at an unprecedented
rate. For instance, ChatGPT amassed 100 million users
within two months—a stark contrast to Facebook, which took
54 months to achieve the same milestone. This highlights
the extraordinary pace at which AI is advancing.
The AI market is projected to grow 20-fold from its 2021
levels, reaching $1.8 trillion (approximately ¥280 trillion)
by 2030 [1]. Within businesses,
AI adoption has progressed significantly,
particularly for improving productivity in general-purpose
tasks.
According to a 2024 survey by Japan’s Ministry of
Internal Affairs and Communications, more than 90% of
companies in the U.S. have already introduced AI, and
about 60% of companies in Japan have done so. While AI is
an essential tool for driving digital
transformation (DX), its impact on creating new services
and fundamentally transforming business models remains
limited. This indicates that the full potential of
AI-enabled DX has yet to be realized.
To enhance the value of existing services and create new
ones, it is vital to leverage AI in more specialized
business operations. However, these specialized tasks
often involve diverse factors such as data types,
formats, and legal requirements, which vary by
industry.
For example, the manufacturing sector deals with CAD data,
while the healthcare industry relies on electronic medical
records and genetic information. These types of data are
often highly sensitive, and companies are cautious about
their potential exposure. Strict guidelines, therefore,
govern their management, particularly regarding
distribution and protection.
In healthcare, sensitive data owned by individuals,
medical institutions, and corporations must be securely
collected and analyzed in a protected environment.
For instance, within NTT Group, NTT Precision Medicine
provides genetic testing services that collect genetic
information to analyze disease risks, thereby contributing
to advanced healthcare solutions (Fig. 1).
At PRiME-R, real-world data is collected and stored,
while AI is used to structure electronic medical record
data. These structured datasets are then analyzed to
support research and development in fields such as
pharmaceuticals. Additionally, at NTT Data, health
checkup information from employees is stored in the
Health Data Bank, which also incorporates personal health
records, such as step counts and sleep duration,
to provide advice that promotes employee health.
However, these initiatives remain confined to their
respective domains. To create new value—such as delivering
personalized medicine or accelerating drug discovery—it
is essential to aggregate independently collected data
and analysis results into a shared platform for broader
application (Fig. 2).
For example, in the case of developing treatments for rare
conditions, it is crucial to efficiently identify patients
with relevant medical histories and provide this information
to pharmaceutical companies. Traditionally, pharmaceutical
firms or their intermediaries have had to individually
verify such cases with medical institutions.
By combining and analyzing multiple datasets,
it becomes possible to achieve outcomes that were
previously unattainable with isolated data. This
integration can lead to enhanced productivity across
the industry and foster innovation by transforming
traditional processes.
General business processes have already begun leveraging
AI to enhance efficiency, but introducing AI into specialized
operations can significantly increase their added value.
Moreover, by accumulating data onto a shared platform across
companies and applying AI, industries can address social
challenges collectively.
This initiative, referred to as the Industry AI Cloud,
involves NTT collaborating with various industry partners
to foster co-creation. Below are examples of projects
within this framework.
On October 31, 2024, NTT announced a partnership with
Toyota Motor Corporation to embark on initiatives toward
achieving a society with zero traffic accidents.
This effort emphasizes the importance of a triadic
collaboration among humans, mobility, and infrastructure
and aims to develop a Mobility AI Platform to support
this vision.
When vehicles continuously collect information about
humans, infrastructure, and other vehicles, blind spots
can be significantly reduced. With AI learning from
this data, it becomes possible to predict human and
vehicle behavior with high accuracy, enabling advanced
driver assistance.
For instance, the Mobility AI Platform could help prevent
intersection collisions in urban areas, ensure smoother
merging on highways, and provide autonomous driving
services in rural areas to address mobility
challenges.
These advancements aim to enhance safety and security
in diverse scenarios and expand the platform’s
implementation nationwide. Key components of the Mobility
AI Platform:
NTT is also working on improving the supply-demand
balance by optimizing agricultural transactions.
Currently, trade information in wholesale markets remains
largely undigitized, with face-to-face transactions
still common across Japan. This inefficiency often leads
to mismatched supply and demand, increased transportation
costs, and issues such as reduced agricultural product
quality and food loss.
Through AI-driven simulations of supply-demand and
delivery planning in virtual wholesale markets, NTT
aims to optimize these transactions. By aligning
supply and demand in advance using collected data,
inefficiencies can be mitigated. This initiative is
currently undergoing pilot testing.
In August 2024, NTT launched NTT AI-CIX (AI-Cross
Industry Transformation), a new company dedicated to
industrial efficiency and transformation through AI.
The new company is leading collaborations with Trial,
a supermarket chain, to initially focus on shelf-space
optimization and automated ordering using AI. By
connecting individual AI systems, the ultimate goal
is to optimize the entire supply chain of the retail
and distribution industry.
As AI adoption accelerates across various domains,
the issue of increased power consumption arises.
AI computational infrastructure, built on large-scale
data centers, consumes significantly more energy than
conventional servers.
By 2030, it is estimated that energy consumption by
Japan’s domestic data centers alone will exceed the
total energy demand of Tokyo in 2022 (Fig. 3).
By 2050, Japan's total energy consumption is projected
to exceed the levels recorded in 2022. To address this
growing demand, NTT is actively pursuing research and
development to create a sustainable AI-powered society.
This effort includes developing the lightweight,
low-power AI model tsuzumi
and implementing the IOWN 2.0 energy-efficient
computing infrastructure.
In 2023, NTT launched tsuzumi,
an original, lightweight language model optimized for
Japanese. It began customer deployment in March 2024.
Depending on the type of data handled in various
industries, lightweight models like tsuzumi are often better
suited to specific use cases.
Since its commercialization, tsuzumi has undergone continuous
advancements. To meet diverse needs, efforts are
underway to enable tsuzumi
to process and interpret visual data, such as photos
and graphs. Beyond improving its comprehension
capabilities, research is focused on empowering
tsuzumi to interact
with web interfaces and systems, performing tasks
collaboratively with humans.
For example, if a user requests tsuzumi to order a product from
an e-commerce site, the model can navigate the
website, locate the desired item, complete the
purchase, and subsequently access internal company
systems to generate the necessary payment
documents (Fig. 4).
The evolution of tsuzumi
continues, with plans to incorporate user feedback
into future updates.
In a remarkable achievement, tsuzumi recently became the
first Japanese LLM to be included in Microsoft’s Modeler
Service lineup. This milestone was announced at Ignite,
Microsoft’s tech conference held in Chicago, and
tsuzumi became available
for use starting November 20, 2024.
The rollout of IOWN 2.0 is slated for 2025, marking
a significant step toward low-power computing.
This initiative integrates photonic-electronic
convergence
devices into computing infrastructure, aiming to reduce
the energy consumption of servers and APN transmission
equipment.
The computing framework for the IOWN era is termed
Data-Centric Infrastructure (DCI), which reduces
power consumption through two key approaches:
As part of the IOWN 2.0 initiative, NTT is advancing
the development of DCI-2 (Data-Centric Infrastructure
version 2) with the goal of commercial deployment by
around 2026. DCI-2 leverages Composable Disaggregated
Infrastructure (CDI) servers, which break down computing
resources into board-level components. These components
are interconnected using optical switches powered by
photonic-electronic convergence devices, all optimized by
a DCI controller. The target is to achieve a dramatic
one-eighth reduction in power consumption.
A major milestone in this effort will be showcased at
the Osaka-Kansai Expo, opening in April 2025, where NTT
plans to implement these photonic-electronic
convergence-based servers in its pavilion. This marks a
significant step toward realizing the IOWN Concept,
offering visitors the chance to witness these
next-generation servers in action. Commercialization
of the technology is anticipated by 2026.
Looking further ahead, NTT aims to achieve optical
communication between chips by 2028 and extend this
innovation to intra-chip communication by 2032,
ultimately targeting a 100-fold reduction in power
consumption (Fig. 6).
By building on IOWN's cutting-edge technology and harnessing the potential of the Industry AI Cloud, NTT is committed to addressing social challenges in a sustainable and transformative way.
[1] [1] Ministry of Internal Affairs and Communications, 2024 White Paper on Information and Communications in Japan, Chapter 9.