This technology enables intelligent autonomous network operations on behalf of the operator by combining multiple AI and zero-touch operation technology, which refers to total automation of tasks from including detection of failure or quality degradation until recovery.
Sustaining a critical social infrastructure network service requires 24/7 attention (maintenance and operation) in case of a failure. Intelligent Zero-Touch Operation seeks to reduce the base load of maintenance by allowing AI to perform complex analysis and decision making on a variety of information on behalf of operators to automate maintenance responses.
Abbreviation of Operation Support System/Business Support System, a collection of systems that computerize tasks
Service Level Agreement (SLA)
In general, the level of service agreed upon between the service provider and the user. This technology considers the operator to be the service provider, and SLAs is defined as indicators that must be met as the result of the operations and maintenance (for example, user SLA or Quality of Experience (QoE) and so on, depending on the operator)
NTT Network Service Systems Laboratories - Operation Innovation Project